What is the most common misconception about water meters?

One misconception is that we as your water provider can alter or change how your water meter reads your water usage. Water MUST pass through the meter in order for the meter to register any usage. Water meters are mechanical and subject to friction. As water meters age or subjected to extremely high usage, the water passing through the meter causes friction. Friction wears on the internal measuring chamber and over time can and usually does slow the meter down causing a loss of accuracy which always works to the customer’s advantage. For this reason and to be “good stewards of our precious water resources” we as your water provider will replace most meters on a 10-year cycle as part of our maintenance program.   

Replacing water meters on a 10-year cycle assures both you the consumer and we as your water provider that the water used is accounted for and billed accurately. 

Show All Answers

1. I have low pressure. What should I do?
2. In the case of an emergency, how do I shut my meter off?
3. What is a manhole?
4. Why are fire hydrants painted different colors?
5. What is an air release valve (ARV)?
6. What is a backflow?
7. What is a cross connection?
8. How do I get my water shut off during an emergency?
9. Why do water suppliers need to control cross-connections and protect their public water systems against backflow?
10. What is a backflow preventer?
11. What is an air gap?
12. What is a reduced principle assembly (RP)?
13. What is a pressure vacuum breaker assembly (PVB)?
14. What is a double check valve assembly (DC)?
15. What is a residential dual check valve (RDC)?
16. Why do backflow preventers have to be tested periodically?
17. Where can I get more information about cross-connection control?
18. What is a lateral cleanout?
19. What is a private lateral?
20. Who is responsible for the maintenance of a private sewer lateral?
21. What can be wrong with a private sewer lateral?
22. How do I know if there is something wrong with my private sewer lateral?
23. How often should I perform maintenance on my private sewer lateral?
24. What are the consequences of not maintaining my private sewer lateral?
25. What are the types of manholes?
26. Why aren’t there any fire hydrants in my subdivision?
27. Why are there blue markers in the road by fire hydrants?
28. Why is there blue paint on the sidewalk or roadway?
29. Why do you install concrete pads on some valves and not others?
30. There is water outside my meter box. What do I do?
31. My meter box/lid is damaged. Who do I call to have it replaced?
32. What is the device on my meter in the box?
33. What is a water meter?
34. How does my water meter work?
35. If I have a high bill, is there a way I can check for a leak?
36. What is the most common misconception about water meters?
37. Who is responsible for my water meter?